Doll Hospital services:

When you admit your American Girl doll to the Doll Hospital, she'll be carefully handled to protect her from further injury. A team of doll doctors will examine her from head to toe and decide on a treatment to fix her "injuries"--everything from hair brushing to limb tightening to major "surgery".

General repair and care

  • Head replacement
    (same features as original doll)
  • Body replacement
    (torso and limbs)
  • Eye replacement
    (same eye color as original doll)
  • Reattachment of head
  • Reattachment of limbs
    (18" American Girl dolls only)
  • Total doll replacement
    (only repair service available for WellieWishers doll)

As a part of these procedures, your doll will have her hair brushed and her skin cleaned before she's discharged. She'll soon be on her way home with a smile on her face and special items to remember her stay, including:

  • Certificate of Good Health
  • Get Well card
  • Doll Hospital gown
    (plus a cap for Bitty Baby and socks for 18" and WellieWishers dolls)
  • Doll Hospital ID bracelet*
    *ID Bracelet not included with Bitty Baby/Twins for safety reasons

Additional services:

How to Admit an American Girl Doll

If your American Girl doll needs extra care from the experts at the Doll Hospital, follow these simple steps:

1
2
Prepare your American Girl doll for her visit to the hospital—detailed instructions are listed on the form.
3
Choose whether you want to have her ears pierced during her stay.
(18" American Girl dolls only)
For $16, she will have her ears pierced and get mix-and-match studs and dangle earrings.
4
Choose whether you want to add a hearing aid to one or both ears during her stay.
(18" American Girl dolls only)
For $14, our doll doctors will expertly fit her with a removable doll-sized hearing aid in one or both ears.

ANSWERS TO YOUR DOLL CARE QUESTIONS

If you have a question about how to care for your American Girl doll, you may find the answer in the list of Frequently Asked Questions, or consult a Doll Doctor by calling 800-845-0005 or e-mailing dolldoctor@americangirl.com.