For Cafe and Bistro reservations, to plan a party, or to request a special package, call Monday through Friday, 7 a.m. to 10 p.m.; Saturday, 8 a.m. to 10 p.m.; or Sunday, 8 a.m. to 8 p.m. (Central Time): 1-877-247-5223.
Write: P.O. Box 620497, Middleton, WI 53562-0497
E-mail: Please use the form below.
For urgent, safety-related concerns, questions about specific products, or other personal assistance, please call 1-800-845-0005.
Please do not send the following via e-mail:
- Credit card information
- New product ideas—refer to Terms and Conditions for details
- Any message without a parent’s permission, if you’re under age 18
Depending on e-mail volume, our response time may vary. Thank you for your patience and correspondence with American Girl.
Dining reservations: book online | Party or event reservations: call 877-247-5223