AG REWARDS / SIGN IN

Hello,

Back

Shop by category
AG stores
- Welcome & Planning
- Charlotte
- Chicago
- Columbus
- Dallas
- Hershey (Outlet)
- Houston
- Los Angeles
- Miami
- Nashville
- New York
- Orlando
- San Francisco Bay Area
- Seattle
- Scottsdale
- Washington, D.C.
- Canada
Activities & Advice
- All articles
- Stay And Play
- Well-Being
- Family
- Crafts
- Recipes
- Advice
- Learning
- Community
- Celebration
- article-templates
About AG
Doll Hospital
testing
- Test-GlueIQ-Pencil

Help
AG REWARDS / SIGN IN
Hello,
Email Sign-Up

Sign in

Welcome back! If you have saved your information by registering at americangirl.com, enter your email and password below. Please use the email associated with your account.

EMAIL ADDRESS :

PASSWORD :

Forgot password?

New to us? Create an account

Loading...

Get the news and special offers you want

TELL US ABOUT YOU CHILD

Child's name

Month
Day
Year

I am the

Father
Mother
Grandparent
Friend/ Other

As an email subscriber, you can choose what news you receive—special offers, product introductions, store event notifications, and more.

Email Address

Children's Information (Optional)

Privacy

Add a child

Close

Thank you

Sorry...

You'll be getting emails with special offers, product introductions, store event notifications, and more.

We are unable to complete your request at this time. if you need help, please call 800-845-0005 and one of our service representatives will be happy to assist you.

Thank you

Sorry...

You'll be getting emails with special offers, product introductions, store event notifications, and more.

We are unable to complete your request at this time. if you need help, please call 800-845-0005 and one of our service representatives will be happy to assist you.

Doll hospital Basic information page

Welcome to the Doll Hospital

Doll hospital Basic information page

What is your doll's name?

Why are we asking this?

First name Characters other than A-Z, a-z, &, +, -, ' are not allowed Maximum characters allowed is 15 Please remove the restricted word

Doll hospital Basic information page

What type of doll is ?

Why are we asking this?

Doll Type options

18" Doll (Historical, Girl of the Year, Truly Me, Create Your Own)

WellieWishers

Bitty Baby & Bitty Twins

Doll hospital Basic information page

What is 's eye color?

Why are we asking this?

Doll Eye color options Brown Blue Hazel Gray Green Black Other

Doll hospital Basic information page

What is 's hair color?

Why are we asking this?

Doll Hair color options Black Blond Brown Red Purple Multi-Color No Hair Other

General help

800-845-0005

Retail help

877-247-5223

Send a message to our Customer Service staff

Play on with help and healing from our expert medical staff

Where play and points add up to the most inspired perks around

Our Guarantee

We hope that you and your girl love your purchase from American Girl. If for any reason you don't, we'll try to find a way to make it right with an exchange, merchandise credit, or refund within two years of purchase.

Be in the know about the latest news, special offers, and more!

Sign up

By signing up, you are agreeing to receive emails and notifications from American Girl.

How can we help?

Contact Customer Serviceopens a new window
Order status
Shipping information
Returns
Size charts
Assembly instructions
Printable order form
Gift cards

Want to hear more from us?

Request a catalogue
Browse a digital catalogue

Ready for a visit?

Find a store
Emergency Release Event Form

Can't find it? Check here:

Frequently asked questions
About American Girl
American Girl Publishing
For parents & teachers
Media resources
Careers

Accepted payment methods

Please read our PRIVACY STATEMENT and TERMS AND CONDITIONS when you visit our site.

Copyright © 2020 American Girl. All American Girl Marks are trademarks of American Girl.

Recall information

Cookies and Technologies

Read full special-offer disclaimers

¹Everyday Free Standard Shipping with a minimum order of $125 or more. Purchase total must equal or exceed the minimum order requirement to qualify. Once qualified, free shipping will automatically apply in your shopping bag at checkout. Additional charges apply for rush shipping, shipping outside of the US or Canada, and shipping large items. Rush shipping not available to Canada. Offer not valid American Girl® Outlet, Indigo, or Chapters™ retail locations or websites. Charges for gift cards, shipping and processing, and sales tax; donations to a charitable cause; Doll Hair Salon; Doll Hospital; parties, dining, and food purchases; Special Events tickets; and returns, exchanges, and requests for delayed shipping are excluded, and do not count toward the qualifying dollar amount. No refunds or adjustments on previous purchases or orders in progress that have not yet shipped. We reserve the right to limit order and item quantities. Offer is subject to change at the discretion of American Girl®.

²Save up to 30% off select items while supplies last; promotional quantities may be limited and vary by location and online. Promotional items may be removed or added on the first of each month. Offer valid through removal of the product from the promotion page or until limited promotional quantities are exhausted. Offer valid at American Girl® retail stores and americangirl.com. Not valid at American Girl® Outlet, Amazon, Kohls, or Barnes & Noble retail locations or websites. No refunds or adjustments on previous purchases, returns or exchanges, or orders in progress that have not yet shipped. We reserve the right to limit order and item quantities. Unfortunately, the offer will not be extended if you are unable to order due to technical issues.

³Get poster with any 18” doll purchase. Limited quantities, offer valid while supplies last. Offer valid only at U.S. American Girl retail locations and americangirl.com. Sorry, no substitutions or discounts on previous purchases. Cannot be combined with other offers. We reserve the right to limit order and item quantities.

⁵New AG Rewards™ members receive 3X AG Rewards points on one purchase from American Girl through 11:59 p.m. Central Time on 9/24/20. Customer must be new AG Rewards™ member with sign-up date of 9/15/20 or after. Offer valid only at American Girl® US retail locations and americangirl.com. Not valid at American Girl® Outlet; Indigo™ or Chapters™ retail locations; Amazon, Kohls, or Barnes & Noble retail locations or websites. No refunds or adjustments on previous purchases, returns or exchanges, or orders in progress that have not yet shipped. We reserve the right to limit order and item quantities. Unfortunately, the offer will not be extended if you are unable to order due to technical issues. AG Rewards™ members must be signed into their Rewards Account online or provide store associates their account information to receive 3X Rewards points through online and in-store purchase(s). “Receive triple AG Rewards points” means you will receive 3x the point value of your current tier earning power. For example, Silver members will earn 3 points for every $1.00 spent, Gold members will receive 4 points for every $1.00 spent, and Berry members will receive 5 points for every $1.00 spent. These extra Additional Points are only awarded in conjunction with Base Points earned because of a purchase under the terms of the Rewards Program. Points will be credited to your Rewards Program account within 7 days after initial purchase. This Promotion excludes the accrual of Additional Points for Non-Qualifying Purchases under the terms of the Rewards Program. Additional Points may be reversed if a qualifying purchase is returned or canceled. You may only receive Additional Points once on a single purchase, no matter the number of offers that apply. Visit here (linking to the AG Rewards landing page) or call customer service at 800-845-0005 for more information. Available rewards are subject to change without notice. Restrictions apply.

⁶Save $5 with purchase of an American Girl® 18” doll and select accessory. Valid at americangirl.com and American Girl® retail stores. Not valid at American Girl® Outlet, Indigo™ or Chapters™ retail locations; Amazon, Kohls, or Barnes & Noble retail locations or websites. No refunds or adjustments on previous purchases, returns or exchanges, or orders in progress that have not yet shipped. We reserve the right to limit order and item quantities. Unfortunately, the offer will not be extended if you are unable to order due to technical issues.

⁸Save on outlet items while supplies last; quantities are limited to current stock. All outlet sales are final. Product packaging may be in less-than-perfect condition, where marked on each product page. Discounts shown are valid online for outlet items only at americangirl.com. Discounts not valid elsewhere, including at American Girl® retail stores and American Girl® retail outlet. No refunds or adjustments on previous purchases or orders in progress that have not yet shipped. We reserve the right to limit order and item quantities. Cannot be combined with offers available elsewhere. Employee discounts do not apply.

⁹For each eligible American Girl® (#THANKYOUHEROES Scrubs outfit) sold at americangirl.com, American Girl will donate a doll craft activity book to First Responders Children’s Foundation (FRCF), up to a total retail value of $135,000 USD. FRCF supports residents of the United States. Offer is valid at americangirl.com in all 50 states of the United States and Canada, excluding Quebec. The retail value of each donated book is approximately $22.50 USD. Maximum retail value of all donations is $135,000 USD, or roughly 6,000 books. For information on the charity, visit www.1strcf.org. For any reason, including in the event of force majeure, American Girl reserves the right to suspend or cancel the promotion in its sole discretion.