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American Girl Store Charlotte

Now accepting reservations through November 23, 2019. 

Store hours subject to change without notice.
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Exciting events

Upcoming events

For events that require reservations, please select Make a reservation or call 877-247-5223.

A signed emergency contact release form is required to attend specific American Girl events. Those events where the form is required will be noted below.

Give her a party to remember

Parties and special packages

You bring the guests. We'll do the rest. Celebrate with all-inclusive party packages sure to make her dreams come true.

  • For girls ages 3 and up

    Birthday celebration

    $31 per girl, $21 per adult

    Wish your girl a happy birthday! This party package includes:

    • A delicious meal
    • Signature cake and ice cream
    • Goody bags and doll tiaras
    • A special gift for the birthday girl
    • Digital invitations

    Duration of party is based on party size. Each attendee is required to pay (including adults). An adult must be present during party. Parties are booked based on availability. Outside food and decorations are not allowed. Other restrictions may apply.

  • For girls ages 3 and up

    Bitty Baby deluxe birthday celebration

    $47 per girl, $37 per adult
    For Groups 6 - 14

    Little girls will love this sweet party inspired by Bitty Baby. This all-inclusive, themed package includes 90 minutes of time in a private dining room:

    • A delicious meal
    • Signature cake and ice cream
    • Digital invitations
    • A ribbon wand craft
    • Themed goody bags and doll tiaras
    • A special gift for the birthday girl

    Deposit required. Please see reservation confirmation for cancellation and modification details. Each attendee is required to pay (including adults). An adult must be present during party. Parties are booked based on availability. Outside food and decorations are not allowed. 18% gratuity is charged for all parties of 7 or more. Other restrictions may apply.

  • For girls ages 5 and up

    WellieWishers™ birthday celebration

    $31 per girl, $21 per adult

    Girls will love celebrating their big day with special WellieWishers™ flair. This all-inclusive, themed package provides everything you need to make memories that will last a lifetime, including:

    • A delicious meal
    • Signature cake and ice cream
    • Themed WellieWishers™ goody bags and doll tiaras
    • A crown for the birthday girl
    • Digital invitations

    Duration of party is based on party size. Each attendee is required to pay (including adults). An adult must be present during party. Parties are booked based on availability. Outside food and decorations are not allowed. Other restrictions may apply.

  • For girls ages 8 and up

    Deluxe birthday celebration

    $47 per girl, $37 per adult
    For Groups 5 - 12

    Give your girl the party of her dreams. This deluxe package includes 90 minutes of time in a private dining room:

    • A delicious meal
    • Signature cake and ice cream
    • Digital invitations
    • Table activity and take-home craft
    • Goody bags and doll tiaras
    • A special gift for the birthday girl

    Deposit required. Please see reservation confirmation for cancellation and modification details. Each attendee is required to pay (including adults). An adult must be present during party. Parties are booked based on availability. Outside food and decorations are not allowed. 18% gratuity is charged for all parties of 7 or more. Other restrictions may apply.

  • For girls ages 5 and up

    WellieWishers™ deluxe birthday celebration

    $47 per girl, $37 per adult
    For Groups 5 - 12

    Throw a party inspired by the WellieWishers! This all-inclusive, themed package includes 90 minutes of time in a private dining room:

    • A delicious meal
    • Signature cake and ice cream
    • Digital invitations
    • Table activity and take-home craft
    • Goody bags and doll tiaras
    • A special gift and crown for the birthday girl

    Deposit required. Please see reservation confirmation for cancellation and modification details. Each attendee is required to pay (including adults). An adult must be present during party. Parties are booked based on availability. Outside food and decorations are not allowed. 18% gratuity is charged for all parties of 7 or more. Other restrictions may apply.

For party and event reservations call 877-247-5223

Delicious dining

American Girl Bistro

Bring your girl to the Bistro for something tasty in an atmosphere designed for her. Our menus are filled with delicious foods girls love, and we have special seats for doll friends, too.

Meal options and availability:

Now accepting reservations through November 23, 2019.
Deposit required for parties of 6 or more, to be applied to bill at time of visit.
To review, change, or cancel current reservations, please refer to your e-mail confirmation or call 877-247-5223 for assistance. 
Guests may be seated at the dining counter.
18% gratuity is charged for all parties of 7 or more.

Which hairstyle will she choose?

Doll Hair Salon

Watch as our expert stylists give dolls a new look! Choose doll hairdos, ear piercing, pampering services and more.

The salon is open during regular store hours.

Guests may book an appointment online. Number of guests refer to the number of dolls having the chosen service. Guests planning to visit the store, but unable to book desired salon time in advance, may be able to make appointment upon arrival at the store. Please visit the Salon as soon as you arrive to check availability as it is not guaranteed. If you wish to have your girl's doll join you for your dining reservation, please make doll hair appointment 60 minutes prior to your dining reservation.

Because our stylists are specifically trained to work with dolls that stand up to styling and accessorizing, please note that we only accept appointments for authentic American Girl dolls.

New! Get ear piercing for WellieWishers® dolls, too!

  • Doll hairstyling + Ear piercing package

    Give her doll a new look! This special package includes a doll hairstyling session at the salon, where our stylists will create a great hairdo and share tips to take home. Then, get her doll's ears pierced for a little extra shine. She'll also receive extra earring pairs and a take-home care tips booklet. Available for 18" and WellieWishers™ dolls.

    We only accept appointments for authentic American Girl dolls.

  • Doll hairstyling

    A look-book of styles starts the fun! Then girls can watch as stylists transform their dolls and share tips of creating great hairdos at home.

    We only accept appointments for authentic American Girl dolls.

  • Doll ear piercing

    All dolled up! Ear piercing is perfect for dolls that like a bit of glitz—it includes doll ear piercing, extra earring pairs, and a take-home care tips booklet. Available for 18" and WellieWishers™ dolls.

    We only accept appointments for authentic American Girl dolls.

  • Contemporary character doll ear piercing

    Exclusive! Add ear-piercing service for her 18" doll at the Doll Hair Salon and get a special earring set.

    We only accept appointments for authentic American Girl dolls.

  • Doll spa deluxe package

    Make it a spa day! A soft scrub on her face, arms, and legs will have her doll feeling like new. And girls can take home a special pampering kit, too; it includes cucumber stickers for her eyes, nail decals, a headband, a salon cape, and a faux face mask.

    We only accept appointments for authentic American Girl 18” dolls.

  • Doll pampering plus package

    Relaxed and refreshed! Order a pampering for 18" and 15" dolls. They'll get a soft scrub to make them feel squeaky-clean. Includes nail decals for 18" dolls.

    We only accept appointments for authentic American Girl dolls.

  • Doll hearing aid

    Some friends need a little extra care. Add a hearing aid to one or both ears. Permanent piercing ensures a perfect fit; hearing aids are removable.

    We only accept appointments for authentic American Girl 18” dolls.

Explore all of the Doll hair Salon styles and services before you go!
Prices range from $10 to $25. Prices are listed in USD and are subject to change.
To review, change, or cancel current reservations, please refer to your e-mail confirmation or call 877-247-5223 for assistance.

Hotels

Please call the hotel directly to ask about special packages and rates for American Girl visitors. Don't forget to inquire about a bed for your doll! (Rates are subject to change, and blackout dates do apply.)

Special services

Doll hospital admissions

Dolls in need of a little TLC can be brought to the store and admitted to the Doll Hospital for refresh and repair. We'll get them feeling in tip-top shape and safely delivered to your home in two to four weeks.

Returns and exchanges

Not exactly what she had hoped for? No worries. Bring it to the store with the receipt or packing slip for a quick and easy return or exchange. See our return policy

Military discount

We salute members of the US military with an exclusive 15% discount on product purchases at American Girl stores nationwide. 

Customer reviews

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