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American Girl Store Charlotte

This store location (including the Doll Hair Salon and Bistro) is now open–please call ahead to confirm hours

Please read our FAQs page before planning your visit. For specific questions regarding events and experiences at this store, call customer service at 877-247-5223. We can’t wait to see you!

For your convenience, we also offer curbside pickup. To place an order for pickup, call 877-247-5223. Orders can be placed and picked up 7 days a week (Monday - Saturday, 11 a.m. - 5 p.m.; Sunday, 12 p.m. - 5 p.m.). If you place your order by 4 p.m., we should have it ready for pickup the same day.

Note that holidays can impact our hours and days of operation.

Now accepting reservations through September 5, 2020. 

Store hours subject to change without notice.
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Parties to remember

Celebrate your girl with all-inclusive party packages designed to minimize stress and maximize fun! Book reservations online, or call 877-247-5223.

  • For girls ages 3 and up

    Birthday celebration

    $31 per girl, $21 per adult

    Wish your girl a happy birthday! This party package includes:

    • A delicious meal
    • Signature cake and ice cream
    • Goody bags and doll tiaras
    • A special gift for the birthday girl
    • Digital invitations

    Duration of party is based on party size. Each attendee is required to pay (including adults). An adult must be present during party. Parties are booked based on availability. Outside food and decorations are not allowed. Other restrictions may apply.

  • For girls ages 5 and up

    WellieWishers™ birthday celebration

    $31 per girl, $21 per adult

    Girls will love celebrating their big day with special WellieWishers™ flair. This all-inclusive, themed package provides everything you need to make memories that will last a lifetime, including:

    • A delicious meal
    • Signature cake and ice cream
    • Themed WellieWishers™ goody bags and doll tiaras
    • A crown for the birthday girl
    • Digital invitations

    Duration of party is based on party size. Each attendee is required to pay (including adults). An adult must be present during party. Parties are booked based on availability. Outside food and decorations are not allowed. Other restrictions may apply.

  • For girls ages 3 and up

    Sweet Sprinkles birthday celebration

    $33 per girl, $21 per adult

    Treat your girl to her sweetest birthday ever with this baking-inspired party! This party package includes: 

    • A delicious meal 
    • Signature cake and ice cream 
    • Digital invitations
    • A goody bag stocked with baking gear, including a doll whisk, doll-sized apron, a toy cupcake, and more! 
    • Doll tiaras, plus a crown for the birthday girl 

    Duration of party is based on party size. Each attendee is required to pay (including adults). An adult must be present during party. Parties are booked based on availability. Outside food and decorations are not allowed. Other restrictions may apply.

  • For girls ages 8 and up

    Deluxe birthday celebration

    $47 per girl, $37 per adult
    For Groups 5 - 12

    Give your girl the party of her dreams. This deluxe package includes 90 minutes of time in a private dining room:

    • A delicious meal
    • Signature cake and ice cream
    • Digital invitations
    • Table activity and take-home craft
    • Goody bags and doll tiaras
    • A special gift for the birthday girl

    Deposit required. Please see reservation confirmation for cancellation and modification details. Each attendee is required to pay (including adults). An adult must be present during party. Parties are booked based on availability. Outside food and decorations are not allowed. 18% gratuity is charged for all parties of 7 or more. Other restrictions may apply.

  • For girls ages 5 and up

    WellieWishers™ deluxe birthday celebration

    $47 per girl, $37 per adult
    For Groups 5 - 12

    Throw a party inspired by the WellieWishers! This all-inclusive, themed package includes 90 minutes of time in a private dining room:

    • A delicious meal
    • Signature cake and ice cream
    • Digital invitations
    • Table activity and take-home craft
    • Goody bags and doll tiaras
    • A special gift and crown for the birthday girl

    Deposit required. Please see reservation confirmation for cancellation and modification details. Each attendee is required to pay (including adults). An adult must be present during party. Parties are booked based on availability. Outside food and decorations are not allowed. 18% gratuity is charged for all parties of 7 or more. Other restrictions may apply.

  • For girls ages 8 and up

    Sweet Sprinkles deluxe birthday celebration

    $47 per girl, $37 per adult
    For Groups 5 - 12

    Treat your girl to her sweetest birthday ever—give her the party of her dreams with this baking-inspired bash! This deluxe package includes 90 minutes of time in a private dining room, along with:

    • A delicious meal 
    • Signature cake and ice cream 
    • Digital invitations 
    • A cupcake-decorating craft girls will love
    • A goody bag stocked with baking gear, including a doll whisk, doll-sized apron, a toy cupcake, and more! 
    • Doll tiaras, plus a crown for the birthday girl 
    • A cute pink spatula for the birthday girl to take home

    Deposit required. Please see reservation confirmation for cancellation and modification details. Each attendee is required to pay (including adults). An adult must be present during party. Parties are booked based on availability. Outside food and decorations are not allowed. 18% gratuity is charged for all parties of 7 or more. Other restrictions may apply.

  • For girls ages 3 and up

    Bitty Baby deluxe birthday celebration

    $47 per girl, $37 per adult
    For Groups 6 - 14

    Little girls will love this sweet party inspired by Bitty Baby. This all-inclusive, themed package includes 90 minutes of time in a private dining room:

    • A delicious meal
    • Signature cake and ice cream
    • Digital invitations
    • A ribbon wand craft
    • Themed goody bags and doll tiaras
    • A special gift for the birthday girl

    Deposit required. Please see reservation confirmation for cancellation and modification details. Each attendee is required to pay (including adults). An adult must be present during party. Parties are booked based on availability. Outside food and decorations are not allowed. 18% gratuity is charged for all parties of 7 or more. Other restrictions may apply.

NEW! At-home celebration kits    

Surprise your girl with an American Girl party you can host in the comfort of your own home—schedule pickup online, or call 877-247-5223.

  • For girls ages 8 and up

    Deluxe Take-Home Celebration

    $20 per person
    For Groups 2 - 20

    Take the party to go! Now you can have an American Girl birthday party at home. Simply select the number of guests, and choose a day and time for pickup at the store. It's that easy to make your girl's birthday dreams come true! Package includes:

    • Signature pink-and-white birthday cake carefully packaged in a to-go box
    • Digital invitations
    • Table talkers
    • American Girl-themed goody bag and take-home craft for each guest
    • Doll crown and doll-sized cup and saucer for each guest
    • A birthday crown and special gift for the birthday girl

    Prepayment is required. Party price is based on number of guests indicated with order. Please see order confirmation email for cancellation and modification details. Other restrictions may apply.

  • For girls ages 5 and up

    WellieWishers™ Deluxe Take-Home Celebration

    $20 per person
    For Groups 2 - 20

    Take the party to go! Now you can have a WellieWishers birthday party at home. Simply select the number of guests, and choose a day and time for pickup at the store. It's that easy to make your girl's birthday dreams come true! Package includes:

    • Signature pink-and-white birthday cake carefully packaged in a to-go box
    • Digital invitations
    • Table talkers
    • WellieWishers-themed goody bag and take-home craft for each guest
    • Doll crown and doll-sized cup and saucer for each guest
    • A birthday crown and special gift for the birthday girl

    Prepayment is required. Party price is based on number of guests indicated with order. Please see order confirmation email for cancellation and modification details. Other restrictions may apply.

  • For girls ages 3 and up

    Bitty Baby™ Deluxe Take-Home Celebration

    $20 per person
    For Groups 2 - 20

    Take the party to go! Now you can have a Bitty Baby birthday party at home. Simply select the number of guests, and choose a day and time for pickup at the store. It's that easy to make your little girl's birthday dreams come true! Package includes:

    • Signature pink-and-white birthday cake carefully packaged in a to-go box
    • Digital invitations
    • Table talkers
    • Bitty Baby-themed goody bag and take-home craft for each guest
    • Doll crown and doll-sized cup and saucer for each guest
    • A birthday crown and special gift for the birthday girl

    Prepayment is required. Party price is based on number of guests indicated with order. Please see order confirmation email for cancellation and modification details. Other restrictions may apply.

  • For girls ages 8 and up

    Sweet Sprinkles Deluxe Take-Home Celebration

    $20 per person
    For Groups 2 - 20

    Take the party to go! Now you can have an American Girl Sweet Sprinkles birthday party at home. Simply select the number of guests, and choose a day and time for pickup at the store. It's that easy to make your girl's birthday dreams come true! Package includes:

    • Signature pink-and-white birthday cake carefully packaged in a to-go box
    • Digital invitations
    • Table talkers
    • A goody bag for each guest stocked with baking gear, including a doll whisk, doll-sized apron, a toy cupcake, and more
    • A take-home craft for each guest
    • Doll crown and doll-sized cup and saucer for each guest
    • A birthday crown and special gift for the birthday girl

    Prepayment is required. Party price is based on number of guests indicated with order. Please see order confirmation email for cancellation and modification details. Other restrictions may apply.

Dining for every taste

Enjoy selections that appeal to girls and grown-ups alike—plus, we offer special seats just for doll friends.

Guests may be seated at the dining counter. A deposit is required for parties of 6 or more, to be applied to the bill at the time of your visit. An 18% gratuity is charged for all parties of 7 or more. To review, change, or cancel a reservation, please refer to your email confirmation or call 877-247-5223 for assistance.

Now accepting reservations through September 5, 2020.

Signature salon treatments

Looking for a new style or to add some sparkle? The Doll Hair Salon can make it happen in so many ways! Preview all the styles and services available.

  • Doll hairstyling + Ear piercing package

    Give her doll a new look! This special package includes a doll hairstyling session at the salon, where our stylists will create a great hairdo and share tips to take home. Then, get her doll's ears pierced for a little extra shine. She'll also receive extra earring pairs and a take-home care tips booklet. Available for 18" and WellieWishers™ dolls.

    We only accept appointments for authentic American Girl dolls.

  • Doll hairstyling

    A look-book of styles starts the fun! Then girls can watch as stylists transform their dolls and share tips of creating great hairdos at home.

    We only accept appointments for authentic American Girl dolls.

  • Doll ear piercing

    All dolled up! Ear piercing is perfect for dolls that like a bit of glitz—it includes doll ear piercing, extra earring pairs, and a take-home care tips booklet. Available for 18" and WellieWishers™ dolls.

    We only accept appointments for authentic American Girl dolls.

  • Doll hearing aid

    Some friends need a little extra care. Add a hearing aid to one or both ears. Permanent piercing ensures a perfect fit; hearing aids are removable.

    We only accept appointments for authentic American Girl 18” dolls.

  • Doll spa deluxe package

    Make it a spa day! A soft scrub on her face, arms, and legs will have her doll feeling like new. And girls can take home a special pampering kit, too; it includes cucumber stickers for her eyes, nail decals, a headband, a salon cape, and a faux face mask.

    We only accept appointments for authentic American Girl 18” dolls.

  • Doll pampering plus package

    Relaxed and refreshed! Order a pampering for 18" and 15" dolls. They'll get a soft scrub to make them feel squeaky-clean. Includes nail decals for 18" dolls.

    We only accept appointments for authentic American Girl dolls.

Prices are subject to change and range from $10 to $25. Number of guests for a reservation refers to the amount of dolls receiving the chosen service. For guests unable to book a reservation in advance, you may be able to make an appointment upon arrival at the store. Please visit the Salon immediately to check availability. If you wish for your girl’s doll to join you for a dining reservation, please make a doll hair appointment 60 minutes before your dining time.

Because our stylists are specifically trained to work with dolls that stand up to styling and accessorizing, please note that we only accept appointments for authentic American Girl dolls.

To review, change, or cancel a reservation, please refer to your email confirmation or call 877-247-5223 for assistance.

Extra-special events

Explore all our upcoming events and excursions inspired by girls’ favorite characters and activities!      

For events that require a reservation, please register online or call 877-247-5223 (for same-day reservations, please call to check availability). During events, every child must be accompanied by an adult. When noted in the event description, please download and sign an emergency contact release form to attend the event.

Hotels full of hospitality

Please call our hotel partners directly to ask about special packages and rates for American Girl visitors (rates are subject to change, and blackout dates do apply). Don't forget to inquire about a bed for your doll!

More in-store services and extras

Doll Hospital admissions

If your doll needs extra care or repair, we can admit her to the American Girl Doll Hospital for treatment. You can expect a healthy homecoming in two to four weeks.

Returns and exchanges

If it’s not quite right, bring it to the store with a receipt or packing slip for a refund or exchange (please review our return policy).

Military discount

In salute to US military members, we offer an exclusive 15% discount on product purchases at our stores nationwide. 

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