Welcome to American Girl

Grown-ups

Shop our selection of dolls, books, and more that help build girls of strong character.

Shop

Girls

Discover fun games, videos, and more activities to inspire your imagination.

Play

AG REWARDS / SIGN IN

Hello, REWARDS AVAILABLE

Back

Shop by category
AG stores
- Welcome & Planning
- Charlotte
- Chicago
- Columbus
- Dallas
- Hershey (Outlet)
- Houston
- Los Angeles
- Miami
- Nashville
- New York
- Orlando
- San Francisco Bay Area
- Seattle
- Washington, D.C.
- Canada
Activities & Advice
- All articles
- Stay And Play
- Well-Being
- Family
- Crafts
- Recipes
- Advice
- Learning
- Community
- Celebration
About AG
Doll Hospital

Help
AG REWARDS / SIGN IN
Hello,
Email Sign-Up

Enjoy 25% off holiday dresses for girls & dolls through 12/24⁴

Shop now
Save on select items through month-end ²

Shop now
Play now, pay later with Affirm

Learn More
Enjoy the most inspired perks around with AG Rewards

Join now
Free shipping every day on all orders $135+¹

Shop now

Special pricing on matching girl & doll PJs for a limited time⁴

Shop now
Enjoy 25% off holiday dresses for girls & dolls through 12/24⁴

Shop now
Save on select items through month-end ²

Shop now
Play now, pay later with Affirm

Learn More
Free shipping every day on all orders $135+¹

Shop now

Sign in

Welcome back! If you have saved your information by registering at americangirl.com, enter your email and password below. Please use the email associated with your account.

EMAIL ADDRESS :

PASSWORD :

Forgot password?

New to us? Create an account

Get the news and special offers you want

TELL US ABOUT YOU CHILD

Child's name

Month
Day
Year

I am the

Father
Mother
Grandparent
Friend/ Other

Remove

As an email subscriber, you can choose what news you receive—special offers, product introductions, store event notifications, and more.

Email Address

Children's Information (Optional)

Privacy

Add a child

Thank you

Sorry...

You'll be getting emails with special offers, product introductions, store event notifications, and more.

We are unable to complete your request at this time. if you need help, please call 800-845-0005 and one of our service representatives will be happy to assist you.

Thank you

Sorry...

You'll be getting emails with special offers, product introductions, store event notifications, and more.

We are unable to complete your request at this time. if you need help, please call 800-845-0005 and one of our service representatives will be happy to assist you.

877-247-5223

Customer Service

877-247-5223

Customer Service
Face coverings are required in all stores

Before your visit, please read our COVID-19 FAQ page.

Read COVID-19 FAQs

Face coverings are required in all stores

Before your visit, please read our COVID-19 FAQ page.

Read COVID-19 FAQs

We’re delighted you’re interested in shopping the American Girl outlet. Please keep in mind that while this location offers a wide variety of American Girl products for purchase, it does not offer some of the experiences we are known for at our signature stores such as dining, Doll Hospital admissions, the Doll Hair Salon, or special events. We look forward to seeing you!

Store Hours

Monday 11:00 a.m. — 6:00 p.m.
Tuesday 11:00 a.m. — 6:00 p.m.
Wednesday 11:00 a.m. — 6:00 p.m.
Thursday 11:00 a.m. — 6:00 p.m.
Friday 11:00 a.m. — 7:00 p.m.
Saturday 10:00 a.m. — 8:00 p.m.
Sunday 11:00 a.m. — 7:00 p.m.

Special Store Hours

November 26 Closed
November 27 6:00 am — 9:00 pm
November 28 10:00 am — 9:00 pm
November 29 10:00 am — 7:00 pm

Store hours subject to change without notice.

Question or Comments about our store?

Your Name

Your e-mail (example@domain.com)

Subject and/or store location

How can we help you?

Call Us

General help

800-845-0005

Retail help

877-247-5223

Email Us

Send a message to our Customer Service staff

Doll Hospital

Play on with help and healing from our expert medical staff

AG Rewards^™

Where play and points add up to the most inspired perks around

Our Guarantee

We hope that you and your girl love your purchase from American Girl. If for any reason you don't, we'll try to find a way to make it right with an exchange, merchandise credit, or refund within two years of purchase.

Be in the know about the latest news, special offers, and more!

By signing up, you are agreeing to receive emails and notifications from American Girl.

How can we help?

Contact Customer Serviceopens a new window
Order status
Shipping information
Returns
Size charts
Assembly instructions
Printable order form
Gift cards

Want to hear more from us?

Request a catalogue
Browse a digital catalogue

Ready for a visit?

Find a store
Emergency Release Form

Can't find it? Check here:

Frequently asked questions
About American Girl
American Girl Publishing
For parents & teachers
Media resources
Careers

Accepted payment methods

Please read our PRIVACY STATEMENT and TERMS AND CONDITIONS when you visit our site.

Recall information

Cookies and Technologies

Read full special-offer disclaimers

¹Everyday Free Standard Shipping with a minimum order of $135 or more. Purchase total must equal or exceed the minimum order requirement to qualify. Once qualified, free shipping will automatically apply in your shopping bag at checkout. Additional charges apply for rush shipping, shipping outside of the US or Canada, and shipping large items. Rush shipping not available to Canada. Offer not valid American Girl® Outlet, Indigo, or Chapters™ retail locations or websites. Charges for gift cards, shipping and processing, and sales tax; donations to a charitable cause; Doll Hair Salon; Doll Hospital; parties, dining, and food purchases; Special Events tickets; and returns, exchanges, and requests for delayed shipping are excluded, and do not count toward the qualifying dollar amount. No refunds or adjustments on previous purchases or orders in progress that have not yet shipped. We reserve the right to limit order and item quantities. Offer is subject to change at the discretion of American Girl®.

²Save up to 30% off select items while supplies last; promotional quantities may be limited and vary by location and online. Promotional items may be removed or added on the first of each month. Offer valid through removal of the product from the promotion page or until limited promotional quantities are exhausted. Offer valid at American Girl® retail stores and americangirl.com. Not valid at American Girl® Outlet, Amazon, Kohls, or Barnes & Noble retail locations or websites. No refunds or adjustments on previous purchases, returns or exchanges, or orders in progress that have not yet shipped. We reserve the right to limit order and item quantities. Unfortunately, the offer will not be extended if you are unable to order due to technical issues.

³Get poster with any 18" doll purchase. Limited quantities, offer valid while supplies last. Offer valid only at U.S. American Girl retail locations and americangirl.com. Sorry, no substitutions or discounts on previous purchases. Cannot be combined with other offers. We reserve the right to limit order and item quantities.

⁴Receive $50 pricing on select PJ product collections and save 25% on select holiday dress collections. Promotional quantities may be limited and vary by location and online. Offer valid through 11:59 p.m. Central Time on 12/24/20 or while promotional supplies last. Offers are not valid at American Girl® Outlet; Indigo™ or Chapters™ retail locations; Amazon, Kohls, or Barnes & Noble retail locations or websites. No refunds or adjustments on previous purchases, returns or exchanges, or orders in progress that have not yet shipped. Cannot be combined with other offers, substituted, or redeemed for cash. We reserve the right to limit order and item quantities. Unfortunately, the offers within will not be extended if you are unable to order due to technical issues.

⁵For each doll auctioned, the net proceeds will be equal to the total bid price received for such doll, minus an auction host fee of $600 and an amount equal to 5% of the total bid price.

⁶Save $5 with purchase of an American Girl® 18” doll and select accessory. Valid at americangirl.com and American Girl® retail stores. Not valid at American Girl® Outlet, Indigo™ or Chapters™ retail locations; Amazon, Kohls, or Barnes & Noble retail locations or websites. No refunds or adjustments on previous purchases, returns or exchanges, or orders in progress that have not yet shipped. We reserve the right to limit order and item quantities. Unfortunately, the offer will not be extended if you are unable to order due to technical issues.

⁷Receive limited-time pricing on select product collections through 11:59 p.m. Central Time on 12/31/20. Promotional quantities may be limited and vary by location and online. Offer valid only at American Girl® US retail locations and americangirl.com. Not valid at American Girl® Outlet, Indigo™ or Chapters™ retail locations; Amazon, Kohls, or Barnes & Noble retail locations or websites. No refunds or adjustments on previous purchases, returns or exchanges, or orders in progress that have not yet shipped. We reserve the right to limit order and item quantities. Unfortunately, the offer will not be extended if you are unable to order due to technical issues.

⁸Save on outlet items while supplies last; quantities are limited to current stock. All outlet sales are final. Product packaging may be in less-than-perfect condition, where marked on each product page. Discounts shown are valid online for outlet items only at americangirl.com. Discounts not valid elsewhere, including at American Girl® retail stores and American Girl® retail outlet. No refunds or adjustments on previous purchases or orders in progress that have not yet shipped. We reserve the right to limit order and item quantities. Cannot be combined with offers available elsewhere. Employee discounts do not apply.

Select a Location

Charlotte (SouthPark Mall) Chicago (Water Tower Place) Columbus (Easton Town Center) Dallas (Galleria Dallas) Hershey (Outlet) (Tanger Outlets) Houston (Memorial City Mall) Los Angeles (The Grove) Miami (The Falls) Nashville (CoolSprings Galleria) New York (Rockefeller Plaza) Orlando (The Florida Mall)

San Francisco Bay Area (Stanford Shopping Center) Seattle (Alderwood Mall) Washington, D.C. (Tysons Corner Center)

International

Canada (Indigo|Chapters)

Welcome to American Girl

Grown-ups

Girls

Sign in

877-247-5223

877-247-5223

Face coverings are required in all stores

Face coverings are required in all stores

Store Hours

Special Store Hours

Question or Comments about our store?