BENEFITS

Gain access to special rewards, events, sneak peeks, and exclusive ideas for girls

It's her day

Birthday wishes and a special surprise for your girl

First to know

Get early updates about new products, ideas, and more

Moments that matter

Special experiences created for AG Rewards members

Early sales alerts

Be the first to learn about new offers

Bonus benefits

We're always sharing new ideas, activities, and stories to inspire girls

ENJOY 1 POINT FOR EVERY $1 SPENT

Earn up to $50 in rewards each month

SILVER

0 - 349 points

200 = $10 Reward

Birthday wishes for your girl

Moments that matter

 

 

 

 

GOLD

349 - 699 points

200 = $10 Reward

Birthday wishes for your girl

Moments that matter

First to know

Early sales alerts

 

 

BERRY

700+ points

200 = $10 Reward

Birthday wishes for your girl

Moments that matter

First to know

Early sales alerts

Bonus benefits

VIP surprise

DISCOVER

Get involved with American Girl and learn about new releases, character stories, sales, and more

AG REWARDS COMMUNITY

Connect with the AG Rewards community and use the hashtag #AGRewards to share the fun

FAQ

We've got an answer for you!

No. Becoming an AG Rewards™ member is completely free, and there are no annual fees.
To receive Reward Certificates and program updates, we require a valid e-mail address.
If you provide your child’s birth date, we will happily send special birthday wishes!
You can find your member number by logging into My Account. You can also find it in your AG Rewards Welcome email.
Click here to access My Account. For additional assistance, you can call Customer Service at 800-845-0005 between 7 a.m. - 10 p.m. Central Time, Weekdays, 9:00 a.m. to 6:00 p.m. Weekends (holiday and seasonal hours are subject to change).
Yes, all Program-Eligible Purchases are credited to your account. Please have your identifying account information ready at checkout to be sure all transactions are properly credited.
Yes, you can always opt out of AG Rewards promotional mailings; just click the unsubscribe link at the bottom of the e-mail.
Keep your existing points active by making one qualifying purchase within a 12-month period. Each Reward Certificate that is earned will have an expiration date. You will need to redeem your reward within the stated time period.
All regular, sale, and clearance merchandise purchased at americangirl.com, by phone, or in American Girl retail stores qualifies for rewards points. In-store American Girl restaurant purchases also qualify for points. Sales tax, shipping charges, gift cards, and bulk sales for commercial purposes or resale are not Program-Eligible Purchases. Members can earn a maximum of $500 in rewards per year. Each Reward Certificate must be redeemed before it expires, and expiration dates are noted on the certificates.
Yes! Points are earned when you purchase merchandise with a gift card. Points are not earned when you purchase a gift card.
Your tier changes as you earn points throughout the year. Once you reach your desired tier, you have a full 12 months to maintain your tier status. For example, if you reach a Gold tier on August 1, you must earn an additional 350 points by July 31 of the following year to maintain your status. If enough points are not earned within the year to maintain your tier, your tier level will change accordingly based on the points you have earned.
To add a purchase, you will need to log in to My Account and click on "Add a receipt." If you would like additional assistance, call customer service at 800-845-0005.
Reward Certificates can only be issued once and cannot be replaced if lost or stolen.
No, Rewards Certificates do not have a cash value.
Yes, absolutely! You can use your Reward Certificates at americangirl.com, in American Girl stores, or by phone for Program-Eligible Purchases.