American Girl Doll Hospital

Doll Hospital services:

Upon admittance of your American Girl doll to the Doll Hospital, a team of doctors will examine the patient from head to toe and decide on a treatment to fix any "injuries"—everything from hair brushing to limb tightening to major "surgery."

General repair and care

  • Head replacement
    (same features as original doll)
  • Body replacement
    (torso and limbs)
  • Eye replacement
    (same eye color as original doll)
  • Reattachment of head
  • Reattachment of limbs
    (18" American Girl dolls only)
  • Total doll replacement
    (only repair service available for WellieWishers dolls)

These procedures include hair brushing and skin cleaning before discharge. Your doll will be on the way home with a smile and special items, such as:

  • Certificate of Good Health
  • Get Well card
  • Doll Hospital gown
    (plus a cap for Bitty Baby and socks for 18" and WellieWishers dolls)
  • Doll Hospital ID bracelet*
    *ID Bracelet not included with Bitty Baby/Twins for safety reasons

Additional services:

How to Admit an American Girl Doll

If your American Girl doll needs extra care from the experts at the Doll Hospital, follow these simple steps:

Prepare your American Girl doll for a visit to the hospital—detailed instructions are listed on the form.
Choose whether you want to have ears pierced.
(18" American Girl dolls only)
For $16, our doll doctors pierce ears and send home mix-and-match studs and dangle earrings.
Choose whether you want to add a hearing aid to one or both ears.
(18" American Girl dolls only)
For $14, our doll doctors will expertly fit a removable doll-sized hearing aid in one or both ears.


If you have a question about how to care for your American Girl doll, you may find the answer in the list of Frequently Asked Questions, or consult a Doll Doctor by calling 800-845-0005 or e-mailing