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We want to hear from you. Contact us using any of the options below:

Call

U.S. & Canada: 1-800-845-0005
Outside of U.S. & Canada: 608-831-5210
Weekdays: 7 a.m. - 10 p.m. CST, Weekends: 9 a.m. - 6 p.m. CST, Holiday hours may vary.

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American Girl
P.O. Box 620497
Middleton, WI 53562-0497

Online

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Please do not include the following online: Credit card information, any message without a parent's permission, if you're under age 18. New product ideas? Refer to our Terms & Conditions for details.

Depending on circumstances, our response time may vary. Thank you for your patience and correspondence with American Girl.