For more help, browse our FAQs or contact Customer Service

For arrival in time for the first night of

Hanukkah

Order American Girl gifts by:

Dates apply to ready-to-ship items

Shop now


Order Create Your Own dolls & outfits by:

Create now


Admit to Doll Hospital by:

Dates indicate when dolls must be received by

Admit now

For arrival in time for

Christmas

Order American Girl gifts by:

Dates apply to ready-to-ship items

Shop now

For all other international destinations, orders must be placed by November 23; for APO/FPO/DPO locations, orders must be placed by December 6


Order Create Your Own dolls & outfits by:

Create now


Admit to Doll Hospital by:

Dates indicate when dolls must be received by

Admit now

Need more help?

Gift cards

No idea what she wants? Let her choose!

Gift wrap

Available for $9.50 on most items—plus, you can add a festive message for free

AG stores

Shop inside or pick up curbside through Christmas Eve

Personalized messages

Send someone special a holiday video greeting

Our Promise and Guarantee

We promise to never stop believing in the unlimited potential in all girls. We’re dedicated to creating products, services, and experiences that help boost confidence, ignite creativity, and fuel connections. It’s our job to remind the world—and all girls—just how strong, brilliant, and brave they can be. We hope that you and your girl love your purchase from American Girl.

If for any reason you don’t, we'll try to find a way to make it right with an exchange, merchandise credit, or refund for purchases within 90 days. Be assured we'll do our very best to take care of you, but from time to time, we will not accommodate a return. Shipping and processing fees are non-refundable.


Holiday services

Get a helping hand from American Girl with your holiday shopping! From holiday shipping cutoffs to gift wrap, we have every detail covered. If you’re looking for ideas, our gift guide offers plenty, including gift cards, and American Girl stores are filled with many more ways to make her holiday. We also give you flexible payment options, such as Shop Pay and Apple Pay, and our customer service team is always ready to handle any questions or concerns.