American Girl locations at El Palacio de Hierro

What is the American Girl Styled by You experience?
The American Girl Styled by You experience allows you to personalize your very own American Girl doll. Choose from a diverse range of dolls, then style them with unique outfits and trendy accessories. This hands-on, imaginative experience celebrates self-expression and individuality. Children and collectors alike can explore different styles, add personal touches, and create a doll that’s just right for them. It’s the perfect experience for anyone looking to unleash their creativity and make lasting memories.  

Where are the American Girl shops located in Mexico?
There are three exciting American Girl locations in Mexico at select El Palacio de Hierro stores:
·       Polanco, Mexico City

Address: Av Moliere 222, Polanco, Polanco II Secc, Miguel Hidalgo, 11530 Ciudad de México, CDMX, Mexico

Hours: 11 a.m. - 9 p.m.
·       Mitikah, Mexico City

Address: Real Mayorazgo 130, Xoco, Benito Juárez, 03339 Ciudad de México, CDMX, Mexico

Hours: 11 a.m. - 9 p.m.
·       Puebla, Puebla

Address: Blvrd del Niño Poblano 2510, Concepcion La Cruz, Concepción Guadalupe, 72450 Heroica Puebla de Zaragoza, Pue., Mexico

Hours: 11 a.m. - 9 p.m.  

Do the Mexico shops offer all American Girl products?
No, these American Girl shops at El Palacio de Hierro will focus exclusively on the Styled by You experience. You’ll be able to personalize and purchase your girl’s new forever friend, select from a fun collection of outfits and accessories available on-site, and enjoy the full creative process.  

Can I book an appointment for the Styled by You experience in Mexico?
At this time, the American Girl Styled by You experience at El Palacio de Hierro locations generally welcomes walk-ins. Booking details may vary after the initial launch, so for the most up-to-date information, please visit the American Girl store webpage.  

Are American Girl outfits and accessories available at El Palacio de Hierro locations?
Yes, alongside the personalized Styled by You dolls, you can choose from an array of American Girl outfits and accessories to complete your creation. Selection may be limited to the options that support the Styled by You experience.  

Are American Girl dolls available for purchase at El Palacio de Hierro?
Yes! During your visit to the American Girl shop, you’ll be able to purchase and personalize your very own American Girl doll as part of the Styled by You experience.  

How does the American Girl Styled by You experience work?
Select your American Girl doll from a wide variety of options, choose an outfit that fits her style, add two accessories or the perfect pet, and watch a new friendship come to life with the help of American Girl staff. You girl will customize a certificate of authenticity and special tag, unbox her perfectly styled friend, and take her home with a cute carrier for easy transport.  

Do I need to book a reservation for the American Girl Styled by You experience at El Palacio de Hierro?
No reservation is required at this time, but details may vary. Walk-ins are welcome, though it's wise to check closer to your desired visit date for any updates about appointment availability.

Can items bought online be shipped to Mexico?
No. At this time, American Girl does not ship internationally.  

Shop and play with us today!
Experience creativity, friendship, and fun at an American Girl location in El Palacio de Hierro, Mexico City (Polanco, Mitikah), and Puebla. Personalize your own doll and make unforgettable memories.