American Girl® Create Your Own Doll

What is the Create Your Own doll experience?

The Create Your Own doll experience allows your child to design a personalized 18-inch doll that reflects her individual style and personality. With over 2.4 million possible combinations, you can help your child select features like hair color, eye color, skin tone, outfits, and accessories to create their dream doll!

How do I design a Create Your Own doll online?

To design a Create Your Own doll, visit the Create Your Own doll page on the American Girl® website. You'll be guided step-by-step through the customization process alongside your child, allowing you both to preview different features and accessories before ordering.

What customization options are available for Create Your Own?

You and your child can choose the doll’s hair color, eye color, skin tone, face shape, and hairstyle. There is also a wide selection of outfits and accessories to personalize your child’s doll and make it a true reflection of her personality and style.

How many possible combinations are there for Create Your Own dolls?

The extensive range of customization options means there are over 2.4 million possible combinations, ensuring that your girl’s new doll will be as unique as she is.

What is the size of a Create Your Own doll?

Create Your Own dolls are 18 inches tall—the standard size for American Girl® dolls—which means they are compatible with a wide variety of clothing and accessories.

Are there unique outfit choices for Create Your Own dolls?

Yes, the Create Your Own experience includes a variety of exclusive outfits and accessories that are not available for other American Girl® dolls, allowing for further personalization.

How long does it take to receive my Create Your Own doll?

Once your customized doll is completed, it typically ships within 7 weeks. Please note, processing and shipping times may vary during the holiday season. For current information, please refer to the Holiday Services page on the American Girl website.

Is there an age recommendation for a Create Your Own doll?

Create Your Own dolls are recommended for children ages 6 and up. The experience is designed to be meaningful and engaging for young creators.

How much does it cost to design a Create Your Own doll?

The price for a Create Your Own doll is $275. This includes the extensive customization features and the personalized experience.

What does the doll come in?

Every Create Your Own Doll is delivered in a specially designed keepsake box, suitable for both storage and display.

Are there seasonal or exclusive customization options for Create Your Own dolls?

Seasonal or exclusive options may be offered from time to time. To stay updated on the latest offerings, it’s a good idea to check the Create Your Own doll page regularly.

How do I contact customer support about my Create Your Own doll order?

If you need assistance with your order, you can reach American Girl® customer service through the Contact Us page on our website. Support is available to answer any questions or concerns.

Is this experience available in stores?

The Create Your Own doll experience is exclusively online. However, for in-store personalization, you can explore the Styled by You experience at all American Girl® retail locations. More information is available on the Styled by You page.

What are the holiday shipping deadlines for Create Your Own dolls?

For information about holiday shipping deadlines and to ensure your doll arrives on time, please consult the Holiday Services page on the American Girl® website.

Are there gift options or gift packaging available for Create Your Own dolls?

Yes, in addition to the keepsake box, American Girl® offers gift wrap services on most items. You can also include a festive message to make your gift extra special. More details are available on the Holiday Services page.

Do Create Your Own dolls come with a guarantee or warranty?

American Girl® stands behind our products, and we want every experience to be positive. If you’re not satisfied with your purchase, you can request an exchange, merchandise credit, or refund within 90 days. Shipping and processing fees are non-refundable. Full details are available on the Holiday Services page.

For the most accurate and up-to-date information on holiday shipping and other services, please visit the Holiday Services page.