Whether it’s from age or an accident, we can help American Girl dolls look and feel like new again

Watch as a family to see what our doll doctors are up against!

Treatment overview

Each treatment includes free round-trip shipping for US customers, plus the following take-home items: a Certificate of Good Health, a get well card, a Doll Hospital gown, and socks. Have any questions? See our Doll Hospital FAQs

Refresh & renew

  • Skin cleaning
  • Hair brushing and restyling
  • Eye replacement
  • Limb tightening or reattachment

    Available for 18" dolls and Bitty Baby/Twins only

Care & repair

  • Replacement of ONE of the following: head (includes hair), full body, torso, or limbs, PLUS…
  • Skin cleaning
  • Hair brushing and restyling
  • Eye replacement
  • Limb tightening or reattachment
    Available for 18" dolls and Bitty Baby/Twins only

Advanced care & repair

  • Replacement of TWO of the following: head (includes hair), full body, torso, or limbs, PLUS…
  • Skin cleaning
  • Hair brushing and restyling
  • Eye replacement
  • Limb tightening or reattachment
    Available for 18" dolls and Bitty Baby/Twins only

Hearing aid placement

  • Attachment of a hearing aid to one or both ears.
    Available for 18" dolls only

 

DIY doll care

Discover tips and tricks to revitalize your American Girl doll’s hair and skin

Doll Hospital virtual tour

Check out everything that awaits on a visit

American Girl store admission

Find where to drop off your doll for treatment