Returns - International | American Girl

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All other international locations

Please contact Customer Service at 608-831-5210 (7 a.m. – 10 p.m. Central Time on weekdays; 9 a.m. – 6 p.m. on weekends; holiday hours may vary) or via email at intlservice@americangirl.com.

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American Girl® Doll Carrier for Girls

Your girl can take her doll wherever she goes! | $36.00

Coconut Chip™ Dog Plush for Girls

Your girl can take her pet wherever she goes! | $40.00

Purrpley Pink Kitty Cat Plush for Girls

Your girl can take her pet wherever she goes! | $40.00

Samantha Parkington™ Notebook (Historical Characters)

A sophisticated Samantha-inspired notebook. | $20.00

Samantha Parkington™ Hot & Cold Tumbler (Historical Characters)

A travel tumbler inspired by Samantha. | $22.00

Samantha Parkington™ Vinyl Sticker Pack (Historical Characters)

Are you a Samantha superfan? | $8.00

Kirsten Larson™ Notebook (Historical Characters)

A lovely Kirsten-inspired notebook. | $20.00

Kirsten Larson™ Hot & Cold Tumbler (Historical Characters)

A totable beverage tumbler inspired by Kirsten. | $22.00

Kirsten Larson™ Vinyl Sticker Pack (Historical Characters)

Showcase your Kirsten love with these stickers. | $8.00

Addy Walker™ Notebook (Historical Characters)

An adorable Addy-inspired notebook. | $20.00

Addy Walker™ Hot & Cold Tumbler (Historical Characters)

A tumbler inspired by Addy | $22.00

Addy Walker™ Vinyl Sticker Pack (Historical Characters)

Are you an all-time Addy fan? | $8.00

Kit Kittredge™ Notebook (Historical Characters)

Record all the neighborhood headlines in this cool Kit-inspired notebook. | $20.00

Kit Kittredge™ Hot & Cold Tumbler (Historical Characters)

A junior journalist will love this Kit-inspired travel tumbler. | $22.00

Kit Kittredge™ Vinyl Sticker Pack (Historical Characters)

Are you a kindred spirit with Kit? | $8.00

Felicity Merriman™ Notebook (Historical Characters)

A Felicity-inspired notebook. | $20.00

Felicity Merriman™ Hot & Cold Tumbler (Historical Characters)

A travel tumbler inspired by Felicity. | $22.00

Felicity Merriman™ Vinyl Sticker Pack (Historical Characters)

Are you the world’s foremost Felicity fan? | $8.00

Molly McIntire™ Notebook (Historical Characters)

A merry Molly-inspired notebook. | $20.00

Molly McIntire™ Hot & Cold Tumbler (Historical Characters)

A travel tumbler inspired by Molly. | $22.00

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AG Rewards™ members receive 2x points on book purchases from 9/15/23 through 11:59 p.m. Central Time on 9/30/23. Offer valid for one-time use only and for Rewards members only. Offer valid at americangirl.com and American Girl® US retail locations only. Not valid at Indigo™ or Chapters™, Amazon, Kohl’s, or Barnes & Noble retail locations or websites. AG Rewards™ members must be signed into their Rewards Account online or provide store associates their account information at time of purchase to receive 2x Rewards points through online and in-store purchase(s). New AG Rewards™ members who enroll on 9/15/23 may need to log out and log back in for promotion to apply. “Receive double AG Rewards points” means you will receive 2x the point value of your current tier earning power. For example, Silver members will earn 2 points for every $1.00 spent, Gold members will receive 2.5 points for every $1.00 spent, and Berry members will receive 3 points for every $1.00 spent. These extra Additional Points are only awarded in conjunction with Base Points earned because of a purchase under the terms of the Rewards Program. Points will be credited to your Rewards Program account within 7 days after initial purchase. This Promotion excludes the accrual of Additional Points for Non-Qualifying Purchases under the terms of the Rewards Program. Points do not apply to purchases of physical or e-gift cards. Additional Points may be reversed if a qualifying purchase is returned or canceled. You may only receive Additional Points once on a single purchase, no matter the number of offers that apply. Visit here (linking to the AG Rewards landing page) or call customer service at 800-845-0005 for more information. Available rewards are subject to change without notice. Restrictions apply.

Everyday Free Standard Shipping with a minimum order of $150 or more. Purchase total must equal or exceed the minimum order requirement to qualify. Once qualified, free shipping will automatically apply in your shopping bag at checkout. Additional charges and exclusions may apply for rush shipping, shipping outside of the US or Canada, and shipping large items. Rush shipping not available to Canada. Offer not valid at Indigo, or Chapters™ retail locations or websites. Charges for personalized video messages, gift cards, shipping and processing, and sales tax; donations to a charitable cause; Doll Hair Salon; Doll Hospital; parties, dining, and food purchases; Special Events tickets; and returns, exchanges, and requests for delayed shipping are excluded, and do not count toward the qualifying dollar amount. No refunds or adjustments on previous purchases or orders in progress that have not yet shipped. We reserve the right to limit order and item quantities. Offer is subject to change at the discretion of American Girl®.

Waist is measured at natural point (ask girl to bend to one side to find natural crease of her waist; measure around this point). If measurements are a combination of sizes, order the largest. Clothing is adjusted to allow for shrinkage.

SIZE	HEIGHT	CHEST	WAIST	HIPS
2T	34	19.25	18	19.75
3	37	21	19.25	21.5
4	40	22.75	20.5	23.25
5	43	23.75	21.5	24.25
XS/6	46	24.75	22	25.25
S/7	50-52	26	22.5	27.5
S/8	52-54	27	23	28.5
M/10	54-56	28.5	24	30
M/12	56-58	30	25	32
L/14	58-60	31.5	26	34
L/16	60-62	33	27	36
XL/18	62-64	34.5	28	38
XL/20	64-66	36	29	40

SIZE	HEIGHT	CHEST	WAIST	HIPS
2T	86.3	48.9	45.7	50.2
3	94	53.3	48.9	54.6
4	101.6	57.8	52.1	59.1
5	109.2	60.3	54.6	61.6
XS/6	116.8	62.9	55.9	64.1
S/7	127-132.1	66	57.2	69.9
S/8	132.1-137.2	68.6	58.4	72.4
M/10	137.2-142.2	72.4	61	76.2
M/12	142.2-147.3	76.2	63.5	81.3
L/14	147.3-152.4	80	66	86.4
L/16	152.4-157.5	83.8	68.6	91.4
XL/18	157.5-162.6	87.6	71.1	96.5
XL/20	162.6-167.6	91.4	73.7	101.6

Waist is measured at natural point (bend to one side to find natural crease of your waist; measure around this point). If measurements are a combination of sizes, order the largest. Clothing is adjusted to allow for shrinkage.

SIZE	CHEST IN	CHEST CM	WAIST IN	WAIST CM	HIPS IN	HIPS CM
4-6	34.5-35.5	88-90	27-28	69-71	37-38	94-97
8-10	36.5-37.5	93-95	29-30	74-76	39-40	99-102
12-14	39-40.6	99-103	31.5-33	80-84	41.5-43	105-109
16-18	42-44	107-112	34.5-36.5	88-93	44.5-46.5	113-118

Buy 4 must-have accessories and receive 15% off

Discount applied at checkout

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Buy any 4 American Girl® New Truly Me™ Collection accessories (SKU HJH85; SKU HJH84; SKU HJH83; SKU HJH82; SKU HJH81) and get 15% off. Offer valid only at American Girl® US retail locations and americangirl.com. Offer will be automatically redeemed online at checkout; for retail store locations the discount will automatically appear at checkout. Not valid at Indigo™ or Chapters™ retail locations; Amazon, Kohl’s, or Barnes & Noble retail locations or websites. We reserve the right to limit order and item quantities. Unfortunately, the offer will not be extended if you are unable to order due to technical issues.

$5 off doll + select accessories

Discount applied at checkout

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Save $5 with purchase of an American Girl® 18” doll and select accessory. Valid at americangirl.com and American Girl® retail stores. Not valid at American Girl® Outlet, Indigo™ or Chapters™ retail locations; Amazon, Kohls, or Barnes & Noble retail locations or websites. No refunds or adjustments on previous purchases, returns or exchanges, or orders in progress that have not yet shipped. We reserve the right to limit order and item quantities. Unfortunately, the offer will not be extended if you are unable to order due to technical issues.

Free Shipping on orders $150+

Discount applied at checkout

See full terms Hide terms

Everyday Free Standard Shipping with a minimum order of $150 or more. Purchase total must equal or exceed the minimum order requirement to qualify. Once qualified, free shipping will automatically apply in your shopping bag at checkout. Additional charges and exclusions may apply for rush shipping, shipping outside of the US or Canada, and shipping large items. Offer not valid at Indigo, or Chapters™ retail locations or websites. Charges for personalized video messages, gift cards, shipping and processing, and sales tax; donations to a charitable cause; Doll Hair Salon; Doll Hospital; parties, dining, and food purchases; Special Events tickets; and returns, exchanges, and requests for delayed shipping are excluded, and do not count toward the qualifying dollar amount. No refunds or adjustments on previous purchases or orders in progress that have not yet shipped. We reserve the right to limit order and item quantities. Offer is subject to change at the discretion of American Girl®.

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IN	SIZE	CM
5.8125	8	14.5
6.125	9	15.5
6.5	10	16.5
6.8125	11	17
7.125	12	18
7.5	13	19
7.8125	1	19.5
8.25	2	21

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Sale

All other international locations

American Girl® Doll Carrier for Girls

Coconut Chip™ Dog Plush for Girls

Purrpley Pink Kitty Cat Plush for Girls

Samantha Parkington™ Notebook (Historical Characters)

Samantha Parkington™ Hot & Cold Tumbler (Historical Characters)

Samantha Parkington™ Vinyl Sticker Pack (Historical Characters)

Kirsten Larson™ Notebook (Historical Characters)

Kirsten Larson™ Hot & Cold Tumbler (Historical Characters)

Kirsten Larson™ Vinyl Sticker Pack (Historical Characters)

Addy Walker™ Notebook (Historical Characters)

Addy Walker™ Hot & Cold Tumbler (Historical Characters)

Addy Walker™ Vinyl Sticker Pack (Historical Characters)

Kit Kittredge™ Notebook (Historical Characters)

Kit Kittredge™ Hot & Cold Tumbler (Historical Characters)

Kit Kittredge™ Vinyl Sticker Pack (Historical Characters)

Felicity Merriman™ Notebook (Historical Characters)

Felicity Merriman™ Hot & Cold Tumbler (Historical Characters)

Felicity Merriman™ Vinyl Sticker Pack (Historical Characters)

Molly McIntire™ Notebook (Historical Characters)

Molly McIntire™ Hot & Cold Tumbler (Historical Characters)

Your bag is empty—here are ideas to fill it!