This store location is now open–please call ahead to confirm hours
Please read our FAQs page before planning your visit. For specific questions regarding events and experiences at this store, call customer service at 877-247-5223. We can’t wait to see you!
For your convenience, we also offer curbside pickup. To place an order for pickup, call 877-247-5223. Orders can be placed and picked up 7 days a week, 11 a.m. – 5 p.m. local time. If you place your order by 4 p.m., we should have it ready for pickup the same day.
Note that holidays can impact our hours and days of operation.
Now accepting reservations through October 18, 2020.
Store Hours
- Monday 11:00 a.m. — 6:00 p.m.
- Tuesday 11:00 a.m. — 6:00 p.m.
- Wednesday 11:00 a.m. — 6:00 p.m.
- Thursday 11:00 a.m. — 6:00 p.m.
- Friday 11:00 a.m. — 6:00 p.m.
- Saturday 11:00 a.m. — 6:00 p.m.
- Sunday 11:00 a.m. — 6:00 p.m.
Special Store Hours
Cafe Hours
- Monday 11:30 a.m. — 1:30 p.m.
- Tuesday Closed
- Wednesday Closed
- Thursday 11:30 a.m. — 1:30 p.m.
- Friday 11:30 a.m. — 1:30 p.m.
- Saturday 11:00 a.m. — 4:30 p.m.
- Sunday 11:00 a.m. — 4:00 p.m.
Special Cafe Hours
Store hours subject to change without notice.
Enjoy an interactive 360-degree video highlighting our Water Tower Place location!
Celebrate your girl with all-inclusive party packages designed to minimize stress and maximize fun! Book reservations online, or call 877-247-5223.
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Birthday celebration
Show moreWish your girl a happy birthday! This party package includes:
- A delicious meal
- Signature cake and ice cream
- Goody bags and doll tiaras
- A special gift for the birthday girl
- Digital invitations
Duration of party is based on party size. Each attendee is required to pay (including adults). An adult must be present during party. Parties last 60 minutes and are booked based on availability. Outside food and decorations are not allowed. Other restrictions may apply.
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WellieWishers™ birthday celebration
Show more$37 per girl, $27 per adult
Girls will love celebrating their big day with special WellieWishers™ flair. This all-inclusive, themed package provides everything you need to make memories that will last a lifetime, including:
- A delicious meal
- Signature cake and ice cream
- Themed WellieWishers™ goody bags and doll tiaras
- A crown for the birthday girl
- Digital invitations
Duration of party is based on party size. Each attendee is required to pay (including adults). An adult must be present during party. Parties are booked based on availability. Outside food and decorations are not allowed. Other restrictions may apply.
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Sweet Sprinkles birthday celebration
Show moreTreat your girl to her sweetest birthday ever with this baking-inspired party! This party package includes:
- A delicious meal
- Signature cake and ice cream
- Digital invitations
- A goody bag stocked with baking gear, including a doll whisk, doll-sized apron, a toy cupcake, and more!
- Doll tiaras, plus a crown for the birthday girl
Duration of party is based on party size. Each attendee is required to pay (including adults). An adult must be present during party. Parties last 60 minutes and are booked based on availability. Outside food and decorations are not allowed. Other restrictions may apply.
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Deluxe birthday celebration
Show more$55 per girl, $45 per adult
For Groups 6 - 16Give your girl the party of her dreams. This deluxe package includes 90 minutes of time in a private dining room:
- A delicious meal
- Signature cake and ice cream
- Digital invitations
- Table activity and take-home craft
- Goody bags and doll tiaras
- A special gift for the birthday girl
Deposit required. Please see reservation confirmation for cancellation and modification details. Each attendee is required to pay (including adults). An adult must be present during party. Parties are booked based on availability. Outside food and decorations are not allowed. 18% gratuity is charged for all parties of 7 or more. Other restrictions may apply.
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WellieWishers™ deluxe birthday celebration
Show more$55 per girl, $45 per adult
For Groups 6 - 16Throw a party inspired by the WellieWishers! This all-inclusive, themed package includes 90 minutes of time in a private dining room:
- A delicious meal
- Signature cake and ice cream
- Digital invitations
- Table activity and take-home craft
- Goody bags and doll tiaras
- A special gift and crown for the birthday girl
Deposit required. Please see reservation confirmation for cancellation and modification details. Each attendee is required to pay (including adults). An adult must be present during party. Parties are booked based on availability. Outside food and decorations are not allowed. 18% gratuity is charged for all parties of 7 or more. Other restrictions may apply.
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Sweet Sprinkles deluxe birthday celebration
Show more$55 per girl, $45 per adult
For Groups 6 - 16Treat your girl to her sweetest birthday ever—give her the party of her dreams with this baking-inspired bash! This deluxe package includes 90 minutes of time in a private dining room, along with:
- A delicious meal
- Signature cake and ice cream
- Digital invitations
- A cupcake-decorating craft girls will love
- A goody bag stocked with baking gear, including a doll whisk, doll-sized apron, a toy cupcake, and more!
- Doll tiaras, plus a crown for the birthday girl
- A cute pink spatula for the birthday girl to take home
Deposit required. Please see reservation confirmation for cancellation and modification details. Each attendee is required to pay (including adults). An adult must be present during party. Parties are booked based on availability. Outside food and decorations are not allowed. 18% gratuity is charged for all parties of 7 or more. Other restrictions may apply.
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Bitty Baby deluxe birthday celebration
Show more$55 per girl, $45 per adult
For Groups 6 - 16Little girls will love this sweet party inspired by Bitty Baby. This all-inclusive, themed package includes 90 minutes of time in a private dining room:
- A delicious meal
- Signature cake and ice cream
- Digital invitations
- A ribbon wand craft
- Themed goody bags and doll tiaras
- A special gift for the birthday girl
Deposit required. Please see reservation confirmation for cancellation and modification details. Each attendee is required to pay (including adults). An adult must be present during party. Parties are booked based on availability. Outside food and decorations are not allowed. 18% gratuity is charged for all parties of 7 or more. Other restrictions may apply.
Surprise your girl with an American Girl party you can host in the comfort of your own home—schedule pickup online, or call 877-247-5223.
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Deluxe Take-Home Celebration
Show moreFor girls ages 8 and up
$20 per person
For Groups 2 - 20Take the party to go! Now you can have an American Girl birthday party at home. Simply select the number of guests, and choose a day and time for pickup at the store. It's that easy to make your girl's birthday dreams come true! Package includes:
- Signature pink-and-white birthday cake carefully packaged in a to-go box
- Digital invitations
- Table talkers
- American Girl-themed goody bag and take-home craft for each guest
- Doll crown and doll-sized cup and saucer for each guest
- A birthday crown and special gift for the birthday girl
Prepayment is required. Party price is based on number of guests indicated with order. Please see order confirmation email for cancellation and modification details. Other restrictions may apply.
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Sweet Sprinkles Deluxe Take-Home Celebration
Show moreFor girls ages 8 and up
$20 per person
For Groups 2 - 20Take the party to go! Now you can have an American Girl Sweet Sprinkles birthday party at home. Simply select the number of guests, and choose a day and time for pickup at the store. It's that easy to make your girl's birthday dreams come true! Package includes:
- Signature pink-and-white birthday cake carefully packaged in a to-go box
- Digital invitations
- Table talkers
- A goody bag for each guest stocked with baking gear, including a doll whisk, doll-sized apron, a toy cupcake, and more
- A take-home craft for each guest
- Doll crown and doll-sized cup and saucer for each guest
- A birthday crown and special gift for the birthday girl
Prepayment is required. Party price is based on number of guests indicated with order. Please see order confirmation email for cancellation and modification details. Other restrictions may apply.
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Bitty Baby™ Deluxe Take-Home Celebration
Show moreFor girls ages 3 and up
$20 per person
For Groups 2 - 20Take the party to go! Now you can have a Bitty Baby birthday party at home. Simply select the number of guests, and choose a day and time for pickup at the store. It's that easy to make your little girl's birthday dreams come true! Package includes:
- Signature pink-and-white birthday cake carefully packaged in a to-go box
- Digital invitations
- Table talkers
- Bitty Baby-themed goody bag and take-home craft for each guest
- Doll crown and doll-sized cup and saucer for each guest
- A birthday crown and special gift for the birthday girl
Prepayment is required. Party price is based on number of guests indicated with order. Please see order confirmation email for cancellation and modification details. Other restrictions may apply.
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WellieWishers™ Deluxe Take-Home Celebration
Show moreFor girls ages 5 and up
$20 per person
For Groups 2 - 20Take the party to go! Now you can have a WellieWishers birthday party at home. Simply select the number of guests, and choose a day and time for pickup at the store. It's that easy to make your girl's birthday dreams come true! Package includes:
- Signature pink-and-white birthday cake carefully packaged in a to-go box
- Digital invitations
- Table talkers
- WellieWishers-themed goody bag and take-home craft for each guest
- Doll crown and doll-sized cup and saucer for each guest
- A birthday crown and special gift for the birthday girl
Prepayment is required. Party price is based on number of guests indicated with order. Please see order confirmation email for cancellation and modification details. Other restrictions may apply.
Enjoy selections that appeal to girls and grown-ups alike—plus, we offer special seats just for doll friends.
A deposit is required for parties of 6 or more, to be applied to the bill at the time of your visit. An 18% gratuity is charged for all parties of 7 or more. To review, change, or cancel a reservation, please refer to your email confirmation or call 877-247-5223 for assistance.
Now accepting reservations through October 18, 2020.
Looking for a new style or to add some sparkle? The Doll Hair Salon can make it happen in so many ways! Preview all the styles and services available.
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Doll hairstyling + Ear piercing package
Show moreGive her doll a new look! This special package includes a doll hairstyling session at the salon, where our stylists will create a great hairdo and share tips to take home. Then, get her doll's ears pierced for a little extra shine. She'll also receive extra earring pairs and a take-home care tips booklet. Available for 18" and WellieWishers™ dolls.
We only accept appointments for authentic American Girl dolls.
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Girl hairstyling
Show moreBraids, a ponytail, or a special occasion style? Your girl can choose from ten hairstyles to match her doll! Every style includes her choice of two ribbon colors.
For ages 3+
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Girl ear piercing
Show moreSafe and gentle ear piercing is performed by certified American Girl associates. Girls can choose from titanium, 14kt white gold, or 14kt gold, and they'll take home an after-care kit with Ear Care Solution, an ear care guide, earring craft ideas, and a paper earring frame.
For ages 3+
Parent/Legal Guardian must be present on day of service if child is under 18 years of age. Parent/Legal Guardian is required to sign release form on day of service.
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Girl mini manicure
Show moreYour girl will get a mini manicure with a choice of lots of fun polish colors, plus a signature American Girl nail art design on two fingers.
For ages 3+
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Girl and doll hairstyling
Show moreChoose matching looks or get unique styles for your girl and her doll. Every girl style includes a choice of two ribbon colors. Every doll style includes a choice of two ribbon colors. Stylists will even share tips for creating great hairstyles at home.
The girl service is for ages 3+. For the doll service, we only accept appointments for authentic American Girl 18” and WellieWishers™ dolls.
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Girl and doll mini manicure
Show moreYour girl will get a mini-manicure with a choice of fun polish colors, plus a signature American Girl nail art design on two fingers. Her doll will get her fingers and toes painted with one of three special colors—and the bottle is hers to take to do her doll's nails again at home.
The girl service is for ages 3+. For the doll service, we only accept appointments for authentic American Girl 18” and WellieWishers™ dolls.
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Girl and doll ear piercing
Show moreA bit of glitz—times two! Service includes doll ear piercing and doll earring set. Girls can choose from titanium, 14kt white gold, or 14kt gold, and they'll take home an after-care kit with Ear Care Solution, an ear care guide, earring craft ideas, and a paper earring frame. Available for 18" and WellieWishers™ dolls.
The girl service is for ages 3+. For the doll service, we only accept appointments for authentic American Girl dolls.
Parent/Legal Guardian must be present on day of service if child is under 18 years of age. Parent/Legal Guardian is required to sign release form on day of service.
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Doll hairstyling
Show moreA look-book of styles starts the fun! Then girls can watch as stylists transform their dolls and share tips of creating great hairdos at home.
We only accept appointments for authentic American Girl dolls.
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Doll ear piercing
Show moreAll dolled up! Ear piercing is perfect for dolls that like a bit of glitz—it includes doll ear piercing, extra earring pairs, and a take-home care tips booklet. Available for 18" and WellieWishers™ dolls.
We only accept appointments for authentic American Girl dolls.
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Doll hearing aid
Show moreSome friends need a little extra care. Add a hearing aid to one or both ears. Permanent piercing ensures a perfect fit; hearing aids are removable.
We only accept appointments for authentic American Girl 18” dolls.
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Doll spa deluxe package
Show moreMake it a spa day! A soft scrub on her face, arms, and legs will have her doll feeling like new. And girls can take home a special pampering kit, too; it includes cucumber stickers for her eyes, nail decals, a headband, a salon cape, and a faux face mask.
We only accept appointments for authentic American Girl 18” dolls.
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Doll pampering plus package
Show moreRelaxed and refreshed! Order a pampering for 18" and 15" dolls. They'll get a soft scrub to make them feel squeaky-clean. Includes nail decals for 18" dolls.
We only accept appointments for authentic American Girl dolls.
Additional service that can be added at the time of your appointment:
Doll nail polish
Includes painting of fingernails and toenails in your choice of nail polish colors. Plus, get a specially formulated (water-soluble and easy-to-wipe-off) just-for-dolls nail polish to take home—perfect for touch-ups!
Available only as an add-on to hairstyling for American Girl dolls or mini manicure for girls. Not sold separately. Excludes Bitty Baby™.
Prices are subject to change and range from $10 to $25. Number of guests for a reservation refers to the amount of dolls receiving the chosen service. For guests unable to book a reservation in advance, you may be able to make an appointment upon arrival at the store. Please visit the Salon immediately to check availability. If you wish for your girl’s doll to join you for a dining reservation, please make a doll hair appointment 60 minutes before your dining time.
Because our stylists are specifically trained to work with dolls that stand up to styling and accessorizing, please note that we only accept appointments for authentic American Girl dolls.
To review, change, or cancel a reservation, please refer to your email confirmation or call 877-247-5223 for assistance.
Explore all our upcoming events and excursions inspired by girls’ favorite characters and activities!
For events that require a reservation, please register online or call 877-247-5223 (for same-day reservations, please call to check availability). During events, every child must be accompanied by an adult. When noted in the event description, please download and sign an emergency contact release form to attend the event.
Encourage your girl to tap into her creativity with the doll or outfit she’s always imagined.
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One-of-a-kind doll design
Show moreEvery One of a Kind† doll order includes:
- The doll you design
- Outfit & accessory
- Keepsake doll box
- Doll tee you design online††
$200, plus it all ships free!
†More than 1.3 million combinations
††Certificate included in keepsake doll box
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Doll outfits and girl apparel
Show moreGirls can put their own touches on outfits and more, including:
- T-shirts
- Dresses
- Pants & shorts
- Accessories
Starting at $14
When accidents happen, our on-site medical staff makes sure the adventures can continue with these treatments.
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Refresh & Renew
See moreSkin cleaning
Hair brushing and re-styling
Head and/or limb re-attachment
Limb tightening if necessary
Eye replacement
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Plus: Enjoy hands-on fun at interactive kiosks with x-rays, eye charts, and dental chairs to check that her favorite friend is healthy from head to toe.
Our complimentary shoppers are always at the ready to simplify your experience—from finding gifts to planning a visit to placing a pick-up order.
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Schedule your personal shopping experience
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Customize a gift experience
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Hotels full of hospitality
Please call our hotel partners directly to ask about special packages and rates for American Girl visitors (rates are subject to change, and blackout dates do apply). Don't forget to inquire about a bed for your doll!
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The Westin Michigan Avenue Chicago
Show more909 North Michigan Avenue
Get Direction
Chicago, IL 60611
888-627-8385 -
Hilton Chicago/Magnificent Mile Suites
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The Drake Hotel
Show more140 East Walton Place
Get Direction
Chicago, IL 60611
800-HILTONS -
The Ritz-Carlton Chicago
Show more160 East Pearson Street
Get Direction
Chicago, IL 60611
312-266-1000 -
Homewood Suites by Hilton Chicago-Downtown
Show more40 E Grand Ave
Get Direction
Chicago, IL 60640
312-644-2222 -
Residence Inn Chicago
Show more201 East Walton Place
Get Direction
Chicago, IL 60611
312-943-9800 -
Omni Chicago Hotel
More in-store services and extras
Returns and exchanges
If it’s not quite right, bring it to the store with a receipt or packing slip for a refund or exchange (please review our return policy).
Military discount
In salute to US military members, we offer an exclusive 15% discount on product purchases at our stores nationwide.
Package check
No need to slow down your visit by carrying merchandise around the store—use our complimentary package-check service.