To place an order for in-store pickup, please call 877-247-5223 (option 2).
Book reservations

Extra-special activities
Explore all our upcoming store activities inspired by girls' favorite characters and interests! For any reservation questions, please call 877-247-5223.

In-store parties
Celebrate with all-inclusive party packages designed to minimize stress and maximize fun! Book reservations online, or call 877-247-5223.
Take-home parties
Surprise her with an American Girl party you can host in the comfort of your own home! Schedule pickup online, or call 877-247-5223.

Salon services
For help, call 877-247-5223. Reservations are booked based on availability.
Salon treatments are available for authentic American Girl dolls only. Other restrictions may apply. We use your contact information to send you details about your booking and/or communications regarding your experience (via emails and/or texting). By using this service, you are agreeing to our Terms of Service and Privacy Policy.
Personal shopping
Our complimentary shoppers are always at the ready to simplify your experience—from finding gifts to planning a visit to placing a pick-up order.
Teatime at American Girl
Join us to celebrate the return of this beloved American Girl tradition. You and your girl will enjoy a full teatime experience, including dainty tea sandwiches and assorted sweet treats with a pot of tea, plus each child will enjoy a craft activity at the table.
American Girl store admissions
When accidents happen, our medical staff makes sure the adventures continue.
Hotels full of hospitality
Please call our hotel partners directly to ask about special packages and rates for American Girl visitors (rates are subject to change, and blackout dates do apply). Remember to ask about a bed for your doll!
Charlotte Marriott SouthPark
2200 Rexford Road
Charlotte, NC 28211
704-364-8220
Hampton Inn & Suites Charlotte-SouthPark at Phillips Place
6700 Phillips Place Court
Charlotte, NC 28210
704-319-5700
Renaissance Charlotte SouthPark Hotel
5501 Carnegie Blvd
Charlotte, NC 28209
704-501-2510