Skip to content

Shop
Explore
Stores
Play

Search

Community
Learning
Celebration
Advice
Holiday
Crafts
Family
Recipes

Community

community

Backstage with the Cast of AG Live!

Read More

Related Articles

General help

800-845-0005

Retail help

877-247-5223

Send a message to our Customer service staff

From do-it-yourself to admitting to our Doll Hospital

Where play and points add up to the most inspired perks around

Our Guarantee

We hope that you and your girl love your purchase from American Girl. If for any reason you don't, we'll try to find a way to make it right with an exchange, merchandise credit, or refund within two years of purchase.

Be in the know about the latest news, special offers, and more!

Sign up

By signing up, you are agreeing to receive emails and notifications from American Girl.

How can we help?

Contact Customer Serviceopens a new window
Order status
Shipping information
Returns
Size charts
Assembly instructions
Printable order form
Gift cards

Want to hear more from us?

Request a catalogue
Browse a digital catalogue

Ready for a visit?

Find a store
Emergency Release Event Form

Can't find it? Check here:

Frequently asked questions
About American Girl
American Girl Publishing
For parents & teachers
Media resources
Careers

Experience what's next with the American Girl app

Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc., registered in the U.S. and other countries. Google Play and the Google Play logo are trademarks of Google Inc.

Next stop: The Apple App Store

This site is intended for grown-ups only.

Keep going Go back

Next stop: The Google Play Store

This site is intended for grown-ups only.

Keep going Go back

Please read our PRIVACY STATEMENT and TERMS AND CONDITIONS when you visit our site.

Copyright © 2018 American Girl. All American Girl Marks are trademarks of American Girl.

Recall information

¹Save up to 30% off select items through 2/28/19 or until limited promotional quantities are exhausted. Offer valid only at American Girl® online. Not valid at Amazon, Kohls, or Barnes & Noble retail locations or websites. No refunds or adjustments on previous purchases, returns or exchanges, or orders in progress that have not yet shipped. We reserve the right to limit order and item quantities. Unfortunately, the offer will not be extended if you are unable to order due to technical issues.

Next stop:

Go to
Stay Here