The store is located at Tysons Corner Center, next to Bloomingdale's. There are seven parking areas; Lot A is the most convenient.

There is no charge for parking.

The store is located at Tysons Corner Center. There are seven parking areas; Lot E by Coastal Flats and the Blue Parking Garage by Cheesecake Factory are the most convenient.

We accept cash, Visa, Mastercard, American Express, Discover, Apple Pay, and Samsung Mobile Pay.

We hope that you and your girl love your purchase from American Girl. If for any reason you don't, we'll try to find a way to make it right with an exchange, merchandise credit, or refund for purchases within 90 days. Be assured we'll do our very best to take care of you, but from time to time, we will not accommodate a return.

You may return or exchange your item(s) at any American Girl store location. We only accept returns of products purchased directly from American Girl, either online or at an American Girl store. Please return all other products to the original place of purchase. All returns are monitored and may be limited. A merchandise credit will be issued if the purchase cannot be verified.

A refund or credit will be issued for the purchase price, current list price, or prorated price depending on the item(s) returned. We reserve the right to assess the value of items returned.

Create Your Own Dolls and Garments, dolls with ear piercing, and shipping and processing fees are non-refundable. Items designated as "final sale" cannot be returned.

American Girl will accept returns and exchanges on any item within the Janie and Jack Collection for 30 days after purchase. After 30 days, all sales are final. No returns, refunds or exchanges.

Yes, dolls can be admitted to the store's Care Center for repairs. For more information, read our Care Center FAQs: https://www.americangirl.com/pages/faq.

The parking lot and entrance to the store are both wheelchair accessible.

Reservations are recommended for Doll Hair Salon and Shop by Appointment.

To place an order for curbside or in store pick up, please call 877-247-5223, option 2. For curbside pickup, please park in the designated curbside area by Cheesecake Factory outside of the blue parking garage and call 703-852-5047.

For in store pickup, go to any register at the store or give your name to an associate.

There are many ways to share a day to remember at American Girl! Start with a visit to the Salon to pamper your doll with a fancy new hairstyle and manicure. We offer complimentary personal shoppers who can assist with showing your girl our top gifts and special items that fit her personality. Finally, try the Styled by You experience, which allows your girl to create a personalized doll with fashions and accessories. Some of these experiences require a reservation, so we do recommend checking before visiting.