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Contact American Girl

Contact Us

We want to hear from you. Contact us using any of the options below:


U.S. & Canada: 1-800-845-0005
Outside of U.S. & Canada: 608-831-5210
Weekdays: 7 a.m. - 10 p.m. CST, Weekends: 9 a.m. - 6 p.m. CST, Holiday hours may vary.


American Girl
P.O. Box 620497
Middleton, WI 53562-0497


Please use the form below. Please do not include credit card information in your message. New product ideas? Refer to our Terms and Conditions for details.


Your email address will not be used for any mass mailings, or sold or distributed to any other company. Review our Privacy Statement for more information.

Please do not include the following online: Credit card information, any message without a parent's permission, if you're under age 18. New product ideas? Refer to our Terms & Conditions for details.

Depending on circumstances, our response time may vary. Thank you for your patience and correspondence with American Girl.