Welcome to the
Bring on the exciting adventures, curious pets, and pesky little brothers! A visit to the Doll Hospital means no oops or injury will ever get in the way of the fun and discoveries ahead.
Treatment options for
every ache and accident
Refresh & Renew
Skin cleaning
Hair brushing and re-styling
Head and/or limb re-attachment
Limb tightening if necessary
Eye replacement
Care & Repair
One body part replacement
Plus: Refresh & Renew services
Advanced Care & Repair
Two or more body part replacements
Plus: Refresh & Renew services
Every American Girl doll returns home with a Certificate of Good Health, a get-well card, an ID bracelet, and a Doll Hospital gown (plus a cap for Bitty Baby™ and socks for 18-inch and WellieWishers™ dolls)—and shipping is free to and from the hospital!
Ready to admit your doll?
Start the process online:
Treatment options and prices vary by type of American Girl doll; we reserve the right to refuse repairs at any time for any reason
Extra services for an extra-special visit
Ear piercing
Available for 18” American Girl and WellieWishers™ dolls, this service also includes a set of mix-and-match studs and dangle earrings (not available for dolls with previously pierced ears)
Hearing aids
Available for 18” American Girl dolls, this service requires a permanent piercing for a removable hearing aid that will be expertly fitted to one or both ears